Privacy Policy - RealStoneIndia

Last updated: December 2, 2025

realstoneindia operates this store and website, including all related information, features, tools, and services (the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or interact with the Services. If this Privacy Policy conflicts with our Terms & Conditions, this Privacy Policy applies for matters related to personal information.

Personal Information We Collect

We collect information that can identify you or be linked to you. This may include:

  • Contact details (name, address, phone, email)
  • Financial information (payment details, transaction records)
  • Account information (username, password, settings)
  • Transaction details (cart, wishlist, purchases, exchanges)
  • Communications with support
  • Device information (IP address, browser, connection)
  • Usage data (how you browse and interact with the website)

Sources of Personal Information

  • Directly from you
  • Automatically through cookies and device tracking
  • Service providers (shipping, payments, analytics)
  • Third-party partners

How We Use Your Information

  • To provide, improve, and personalize the Services
  • To process orders, payments, returns, and shipping
  • To send marketing and promotional communication
  • To verify your identity and prevent fraud
  • To communicate with you and offer support
  • To comply with legal obligations

How We Share Your Information

We may disclose your information under these circumstances:

  • With Shopify (our platform provider)
  • With service providers such as shipping, analytics, payment gateways
  • With marketing and advertising partners
  • When you give consent or request us to
  • With affiliates of our company
  • To comply with legal requirements

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from minors. If you believe a child has submitted information, please contact us for deletion.

Security & Data Retention

While we apply security measures, no system is 100% secure. We retain personal data as required to:

  • Maintain your account
  • Provide Services
  • Comply with laws
  • Resolve disputes

Your Rights

  • Access or request your personal data
  • Request deletion
  • Request corrections
  • Data portability (where applicable)
  • Manage marketing preferences (unsubscribe anytime)

Updates to This Policy

We may modify this Privacy Policy periodically. The updated version will always appear on this page.

Contact Us

For any privacy-related concerns, contact us:

Email: realstoneindia@gmail.com

Address: 40/14 Moore Avenue, 40/14, Kolkata, WB, 700040, INDIA